Complaint Investigation Report

R1 continues to pay monthly as R1 stated it is their choice because they want to someday move into the facility. Due to personal matters R1 has not been able to move in and has also not expressed that they want to move out their belongings at any time. Interviews show that R1 continues to state to the facility staff that they will continue to make the monthly payments for the room that is occupied. LPA observed R1's room to be accommodated with personal belongings and furniture. Review of R1's file shows that R1 is self responsible. Based on statements and interviews conducted as well as LPA observation, there was not enough supportive evidence to concur with the reported allegations. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted with Administrator Suzie Magpayo. A copy of this report was provided.