Complaint Investigation Report

emailed to the licensing agency originally on 01/23/23 confirms that resident was taken to the hospital, via paramedics, for wound care and admitted for treatment on 01/16/23. Further review of R1's records confirm that R1 is assessed to have squamous cell carcinoma, which is a common form of skin cancer.

In addition to interviews with facility staff and record review, LPA interviewed R1's family, who confirms that R1 has skin cancer. R1's family stated they were aware that R1 was taken to the hospital for treatment on 01/16/23 because their skin condition was getting worse. R1's family stated they were also aware of the shoulder injury, but states that it could not have happened at the facility. It might have happened during R1's stay at the hospital or while en route to the hospital. R1's family visits the facility often, and had no concerns regarding the care and supervision from facility staff, stating they are satisfied with services provided to R1. Family member stated there is no reason to suspect neglect.

Based on the information obtained, there was insufficient evidence to corroborate the allegation of neglect, resulting to R1's injury. Therefore, the allegation is deemed Unsubstantiated at this time.