Complaint Investigation Report

File review prior to the investigation revealed S1 received their criminal background clearance on 05/06/24. Record review revealed S1 began employment on 04/02/24. Interview with S1 at 11:00 a.m. today confirmed they started their employment around 04/02/24. Based on record review and interview, S1 began working at least 5 days prior to obtaining a criminal background clearance. Therefore, the allegation is deemed SUBSTANTIATED at this time. Deficiency is cited on the attached LIC 9099-D page. A civil penalty in the amount of $500 ($100 per day for 5 days, $100 x 5 = $500) is issued.

Regarding the allegation “Staff sleeping while on duty” it was alleged Staff #2 (S2) was asleep during their shift. Interview with Staff #3 (S3) at 10:00 a.m. today revealed S2 was recently fired for sleeping on the job. Interview with the ED at 10:15 a.m. today confirmed S2 was fired on 05/12/24 for sleeping on the job, however S2 was only in training at the time and was not in charge of caring for residents. The ED ensured sufficient care and supervision were provided to residents by qualified staff during S2's training. Record review today revealed S2 received a corrective action notice on 05/08/24 for sleeping on the job and was witnessed by two (02) staff members. LPA was unable to contact either of the two (02) staff witnesses. Based on interviews and record review, S2 was asleep during their shift. Since S2’s actions did not affect the residents in care, the allegation is deemed SUBSTANTIATED at this time and a Technical Violation is issued.

No immediate health and safety risks were observed.

Exit interview conducted. Appeal rights discussed. Copy of report provided.