Complaint Investigation Report

On 5/27/2021 Investigator conducted review of the Los Angeles Police Department (LAPD) Incident report which documented that the police were called to the facility for a welfare check. During the call officers spoke with licensee/administrator, hospice nurse, and R1’s responsible party. The LAPD report documented “The Reason and Cause of Injury as: Accident, Fall. The Extent of Injury: Minor”

Information obtained during the course of the investigation revealed the following: On 3/27/2021 R1 was very agitated at the facility. Due to the agitation resident was running around the facility and ran into the facilities closed sliding door hitting his/her face. After the incident Administrator contacted the hospice agency. Hospice nurse visited R1 and completed an assessment. Administrator also contacted R1’s responsible party/family to notify them of the incident.

Based on the lack of witnesses and evidence to corroborate the allegations Investigator Patterson has determined the allegations to be Unsubstantiated at this time.

Facility increased resident's rate without proper notice:

In regard to the allegation it was reported that the licensee/administrator increased Resident 1 (R1’s) fees several times after admission to the facility without providing proper notice. During the initial 10-day complaint visit which was conducted on 4/20/2021 LPA conducted interview with the administrator Irina Karbachinsky. When interviewed the Administrator denied raising R1’s monthly fees. On 10/17/2021 LPA conducted interview with R1’s responsible party/family who also denied that the R1’s fees were increased from the initial agreed upon rate. Based on the information obtained from the interviews conducted the allegation is Unsubstantiated at this time.

Exit interview conducted and copy of report emailed to the administrator IRINA_KARBACHINSKIY@HOTMAIL.COM