Complaint Investigation Report

197609812-5-6-2022-31-AS-CHAS-CEGTXP-20220516150728

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/06/2022 and conducted by Evaluator Wendell Smith

COMPLAINT CONTROL NUMBER: 31-AS-20220506125935

Staff unlawfully evicted a resident while in care

Licensing Program Analyst (LPA) Wendell Smith conducted an unannounced complaint visit to investigate the allegation above. LPA met with the administrator and explained the reason for this visit.

It is alleged that the facility is refusing to accept resident #1 (R1) back into the facility after being hospitalized.

Regarding the allegation LPA conducted interviews with the administrator and facility staff regarding this allegation from 1:10-1:45pm. Information from interviews reveal that R1 was admitted to the facility on 4/29/22. On 5/3/22 R1 went to the hospital due to having a wound. After being hospitalized it was found that R1 has a prohibited health condition to which R1 could not be accepted back without being on hospice care. While at the facility LPA spoke with R1's responsible party who confirmed that R1 just secured hospice services. LPA spoke with administrator who confirmed they are accepting R1 back into the facility and was just awaiting for R1 to retain hospice services to treat R1's wounds. LPA also spoke with staff at the hospital R1 is staying at and confirmed that R1 had a prohibited health condition and is being discharged back to the facility with hospice services. Based on the information obtained through interviews this allegation is deemed Unsubstantiated at this time. Exit Interview conducted.