Complaint Investigation Report

197609813-5-6-2022-31-AS-CHAS-CEGTWP-20220516150554

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/06/2022 and conducted by Evaluator Wendell Smith

COMPLAINT CONTROL NUMBER: 31-AS-20220506093158

Staff unlawfully evicted a resident while in care

Licensing Program Analyst (LPA) Wendell Smith conducted an unannounced complaint visit to investigate the allegation above. LPA met with the administrator and explained the reason for this visit.

It is alleged that the facility is refusing to accept resident #1 (R1) back into the facility after being hospitalized. LPA conducted interviews with facility staff from 12:10-12:40pm. Information obtained through interviews reveal that R1 does not reside at this facility but does reside at Land of Peace 3 with a facility number of 197609812. This complaint will be addressed at that facility. Based on the information obtained through interviews this allegation is deemed UNFOUNDED, means that the allegation is false, could not have happened, and/or is without a reasonable basis.