Senior Care Records.

Complaint Investigation Report

Home Care of West Hills #2 LLC, West Hills07/21/2022Licence 197610147

Census5
Date signed07/21/2022 09:16:40 AM
The inspector’s account

197610147-7-21-2022-31-AS-CHAS-CJ79KG-20220911232616

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/22/2022 and conducted by Evaluator Nicholas Reed

COMPLAINT CONTROL NUMBER: 31-AS-20220422140837

Resident was sexually abused while in care

At 9:00 a.m. on 07/21/2022, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced subsequent complaint visit. LPA met with staff in charge and disclosed the reason for the visit.

Regarding the allegation above, it was alleged Staff #1 (S1) sexually abused Resident #1 (R1) while R1 was in the care of the facility. The case was referred to the Investigations Branch (IB) on 04/22/2022. LPA Reed conducted an initial 10-day visit on 04/25/2022 at 10:30 a.m. and conducted a records review. IB Investigator Laura Garcia conducted staff and resident interviews at 10:30 a.m. on 06/13/2022. From interviews, S1, S2, and S3 confirmed that S1 has worked only with male residents. S1 has never provided care for R1. S2 and S3 also noted R1’s history of false allegations. When interviewed, R1 could not recall any instances of sexual abuse and had no problems with the care provided by the facility. R1 further denied ever receiving care from S1 or knowing S1. Based on information obtained from record review and interviews, although the allegation may have happened or is valid, there is insufficient evidence to prove the alleged violation did or did not occur. Therefore, the allegation is deemed unsubstantiated at this time. Exit interview conducted, appeal rights discussed, and a copy of the report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction