Complaint Investigation Report

A review of the resident roster revealed that resident mentioned in the allegation is not a resident at the facility and is unknown to staff. During interviews with staff, all staff stated that food is served fresh and that they are not aware of any complaints as it pertains to food. All residents stated they are satisfied with the quality of the food, that it is always served fresh and have no digestive issues caused by the food served.

Based on interviews, there is enough not information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.

No health and safety hazards were noted during the visit.

Exit interview conducted and a copy of the report was issued.