Complaint Investigation Report
The Administrator and Manager admitted that on 12/18/2020 the dentist recommended C1 to get authorization to attend periodontist for referral and they forgot to follow up.
Upon review of facility documents regarding C1’s dental appointments LPA noted that no follow up appointment was made to see periodontist as it was recommended by the dentist.
Based on interviews and documents review it was concluded that the staff did not provide required incidental dental care to C1. Therefore, the allegation is substantiated at this time.
Under Title 22 Regulations, following citation was issued and recorded on LIC 9099D.
Exit interview was conducted and a copy of report and appeal rights were issued.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction