Senior Care Records.

Complaint Investigation Report

Rhema Care Group LLC - Holly Oak Drive, West Covina09/20/2022Licence 198603402

Census2
Date signed09/20/2022 10:18:23 AM
Name of licensing program analystChristine Wong
Name of licensing program managerChristine Yee
The inspector’s account

LPA interviewed staff and all stated that no staff ever handled clients in a rough manner. All staff reported only client was mean to staff. All staff stated that C1 was very mean and harsh on staff and other clients. Staff reported C1 was a strong client and no one would be able to push or force C1 to do anything or being rough on C1. C1 would threat or destroy things in the facility. The administrator stated he had a discussion with the regional center and decided to placed C1 in the hotel until regional center finds a placement for him which is for the safety of other client and staff.

Based on the interviews conducted and record review, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Exit interview conducted. The copy of the report and appeal right was provided to the house manager Angela Nwaka.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction