Complaint Investigation Report

Regarding Allegation: Staff failed to treat resident with dignity and respect . It is alleged that staff do not treat client with dignity and respect. C1 could not come up with an example of when this may have occurred and 5 of 5 staff denied the allegations

NOTE: During visit LPA witness C1 being disrespectful and demanding to S1 S2 and S5 in loud voice. C1 threaten to destroy home if he did not get his way. C1 referred to C2 as retarded. C1 demanded to leave the home immediately in loud raised voice. C1 spilled a five-gallon bottle of water on the floor and sink and yelled at the staff that he will treat them like animals if they want to be treated like animals. He egged S5 to fight him and tossed water bottles at staff. C1 cussed at staff throughout the visit.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated UNSUBSTANTIATED