Complaint Investigation Report

The investigation revealed of the following: Allegation "Staff hit resident." It's alleged that the administrator hit C1's head when C1 was in the shower during weekend. LPA interviewed three out of three clients and all denied the allegation and stated no staff ever hit clients in the facility. All staff are nice to them. Client reported only client hits staff. LPA interviewed staff and all denied the allegation and they never witnessed any staff including the administrator hit clients. Administrator also denied the allegation and stated administrator does not go to the facility during weekend. Administrator also indicated C1 usually goes to mother's house every other weekend and C1 was not able to tell the incident happened on which weekend. In addition, the staff and administrator also stated that client has a history of falsifying information and fabricating story.

Based on the interviews conducted with staff and clients and documents reviewed, Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Administrator Wilson. A copy of this report along with the appeal rights were provided.