Senior Care Records.

Complaint Investigation Report

Center for Behavioral Change #5, West Covina08/27/2024Licence 198602585

Census4
Date signed08/27/2024 12:17:05 PM
Name of licensing program analystGlenn Trueman
Name of licensing program managerWei Siew Ho
The inspector’s account

During the visit today. LPA observed the food supply which had a surplus of meats, vegetable and fruits.

In the garage was a surplus supply of perishables and non- perishables.

Interviews with Clients #2- #4 who all stated that Client # 1 will finish everything and they won't have for others and just have snacks in between.

Also stated that there was an incident where Client # 1 finished all the corn and cheese and also ate all the cookies.

Stated Client #1 does not care and will leave little for others.

Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction