Complaint Investigation Report

Resident #1 stated that the facility was serving expired food, and stated she had pictures but has deleted them. LPA reviewed facility food supply, and did not observe any food that was expired.

Regarding the allegation that staff are not allowing resident access to her finances, the investigation consisted of : interviews with Administrator, Staff #1 and Resident #1. LPA also review resident #1's P & I records. Administrator and Staff #1 denied the allegation. They stated that resident #1 had a part time through the day program, and resident #1 would receive her check directly, or it would be given to staff. Administrator stated that resident #1's parents picked up resident #1's checks, and would cash them for resident #1. Administrator stated that the facility only handled resident #1's P & I funds, but did not handle any of resident #1's money from the day program job. LPA observed P & I log and observed that resident #1 was withdrawing funds on a regular basis.

Regarding the allegation that staff denied resident #1 the ability to receive visitors, the investigation consisted of : interviews with Administrator, Staff #1 and Resident #1. LPA also reviewed several special incident reports in resident #1's file. Administrator and staff #1 denied the allegation. They stated that resident #1 was able to receive visitors at the facility. Administrator and staff #1 stated that resident #1 would "meet" strangers on social media and would invite them to come to the facility. Administrator and Staff #1 stated that they did not prevent resident #1 from having visitors, however they were in contact with resident #1's parents whenever they observed that resident #1 was making potentially unsafe decisions. Resident #1 stated that the facility staff did deny her visitors.

Based on LPA's observations and interviews, investigation revealed: Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No Deficiencies cited under California Code of Regulations Title 22. Exit interview conducted, and a copy of report was provided to Administrator, LaTonya King.