Complaint Investigation Report

For C2, Biktarvy 50-200-25mg, Magnesium Oxide 400mg, Melatonin 5mg, Oyster Shell+ D 500/200, Progesterone 100mg and Vitamin C 500mg were missing and there's no discontinued order or physician order was noted. For C3, Trulicity 0.75mg/0,5ML were missing in the facility and staff reported its been discontinued and there's no discontinued order in the facility.

Based on LPA’s interviews and records review, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6 and Chapter 1), are being cited on the attached LIC 9099D.

An exit interview was conducted. A copy of this report and the appeal Right were provided to the DSP Oyinade Okoko.