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Facility Evaluation Report

Aim Higher INC, West Covina12/18/2025Licence 198601783

Capacity70
Census69
Date signed12/18/2025 12:57:15 PM
Name of licensing program analystBennette Pena
Name of licensing program managerLisa Hicks
The inspector’s account

Licensing Program Analyst (LPA) Bennette Pena conducted an unannounced required 1-year visit. LPA met with Austin Wise, Asst. Program Director and Gabriella Brand, Program Director and explained the purpose of the visit. The day program is licensed to serve (70) adults, age range 18 and over, of which (10) may be non-ambulatory. The program's current total census is 69.

LPA utilized the Compliance and Regulatory Enforcement (CARE) tools for the visit today and observed the following:

The day program is a single story commercial building consisting of lobby, staff kitchen, administrative office, changing room, outing room, vocational room, cooking room, arts/expression/life skill room, exercise room, conference room/storage room, two (2) female bathrooms and two (2) male bathrooms. The program provides lockers for the clients. Activities were held indoors and clients have a choice to be taken out to the community if they choose to. The program does not supply food, each client brings their own lunch. A large refrigerator was observed to store clients meals that may need refrigeration. A separate refrigerator was observed in the staff kitchen for staff use only. A changing room was observed which is also used as an isolation area for clients. The activity supplies were observed, walls, floors and ceiling were all in good repair, hallway was free of obstructions, toilets and sink was operational. At 11am, hot water temperature was measured in one of the men's bathroom and tested at 88.5 deg F which was not within the required range of 105-120 degrees F. The program doe not store nor administer medications. The program has first aid kit with tweezers and manual, however, LPA observed expired medications such as diphen/antihistamine, non aspirin and triple antibiotic ointment. Total of (5) fire extinguishers were observed which were last serviced on Nov. 18, 2025. Personal Rights and Reporting Procedures were posted. Emergency Phone numbers, exit plan and programming schedules were posted. *****CONTINUED ON LIC809-C*****

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction