Complaint Investigation Report

They are constantly monitoring clients and redirecting clients when they engage in their behaviors. Administrator stated he reported it to appropriate agencies when the bruise was discovered. He also stated that a welfare check was conducted by the Walnut Sheriff’s Department on 9/7/23. LPA received a copy of the report number and the incident report that was faxed over to Licensing.

LPA obtained and reviewed copies of the regional center’s annual progress report and quarterly progress reports. The reports show that C-1 has self-injurious behaviors and behavior of lying on the floor and rocking. Staff interviewed described that C-1 does not sit down on the floor slowly, but rather, drops rapidly in a sitting position. C-1 would exhibit the same behaviors whether in a good mood or not. LPA also interviewed the C-1’s Regional Center Service Coordinator and confirmed C-1 has the tendency to drop to the ground, roll/rock around, or hit/swing head.

Based on information gathered, the bruise observed on C-1 did not appear to be caused by the staff or staff negligence. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted with the administrator. A copy of this report along with the appeal rights were provided.