Senior Care Records.

Complaint Investigation Report

Country View Assisted Living, W. Covina02/01/2024Licence 198603183

Census112
Date signed02/02/2024 03:44:41 PM
Name of licensing program analystNicol Wesley
Name of licensing program managerLisa Hicks
The inspector’s account

Investigation revealed the following, It appears that resident #1, has refused medication since August 1 2023, and indicated that he refuses to receive medication from LVN Cordoba, and refusing meals. Based on the interviews conducted with staff, clients, review of client files and facility records, there was not enough supportive evidence to concur with the reported allegation. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

A copy of this report was given to Administrator Dennise Torres, during the exit interview.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction