Complaint Investigation Report

Interviews with residents revealed 6 out of 6 residents interview stated to not have been sick due to digested food or have been food poison in the last couple of months. Interviews with 5 out of 5 staff interview revealed staff have received food handling training and 2 out of the 5 staff interviewed were aware of proper temperatures for food cooling and maintaining. During the tour of the kitchen at around 12:00pm, LPA Flores requested cook to test the meat tray in steamer maintaining meat warm and temperature tested at 75 degrees F. which is not within department of public health's recommendations for maintaining food warm which is above 135 degrees F. Documents reviewed revealed 4 facility cooks have current/up to date food handling training certificates on file.

Based on interviews and observation, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED .

Regarding allegation: Staff are not taking universal precautions to maintain a clean environment. It is alleged facility is not maintaining equipment sanitation, employee hygiene, and general sanitation guidelines. Interviews with residents revealed 6 out of 6 residents interview stated to observed staff maintaining cleanness in the dining room and wearing gloves, hairnets, and a face mask when serving meals. Interviews with 5 out of 5 staff interview revealed staff have received food handling training, are aware of proper hygiene, and maintain cleanliness within the kitchen and dining are. During the facility's tour at around 9:45am LPA Flores observed coffee maker's drip tray to have build up mold in the corners and seams. Kitchen's cleaning closet next to the sink area was observed and three live roaches were found two in the floor and one in mopping bucket. In the pantry LPA observed 2 pasta boxes open without properly covering them or storing pasta properly to prevent pest or contaminants from entering. Documents reviewed revealed 4 facility cooks have current/up to date food handling training certificates on file.

Based on interviews and observation, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . California Code of Regulations, Tittle 22, Division 6 and Chapter 8 are being cited.

Exit interview was conducted with Dennise Torres Administrator and a copy of this report, LIC 9099D, and appeal rights was provided.