Complaint Investigation Report

Regarding the allegations: 1.) Resident was injured by staff. 2.) Staff assaulted resident. On 06/19/2023, the Department received a complaint alleging that an unknown male staff held down Client #1 (C1) while Staff #1 (S1) punched C1’s arm causing C1’s arm to bruise. Information provided from the complainant revealed that C1 was observed with bruises on C1’s arm, however the complainant was not able to attest the origins of C1’s bruises. Interview with C1 revealed inconsistent statements regarding staff and which staff hit C1. C1 stated that C1 loves living at the facility and that the Administrator and Assistant Administrator treat C1 well. However, C1 stated that housekeeping staff and kitchen staff are aggressive towards C1, and that Staff #2 (S2) hit C1 on C1’s arm. C1 did not provide dates of the incident or further information. Per record review, S2 is not an employee at the facility nor is there evidence that S2 was employed in the past. Interview conducted with S1 revealed that S1 denied hitting C1. During staff interviews, staff denied observing other staff hit or mistreat clients. Interviews conducted with clients revealed that facility staff are nice and reported having no concerns regarding staff. The information obtained during the investigation did not include evidence sufficient to corroborate the allegations, as interview with C1 was inconsistent and no concerns regarding staff were reported during clients’ interviews. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are deemed Unsubstantiated at this time.

Exit interview conducted. A copy of the report was issued.