Complaint Investigation Report

Department received a complaint alleging that staff did prevent Client #1 (C1) from getting injured by Client #2 (C2); as C2 pushed C1 causing C1 to fall and sustain an injury to the chest. During the initial visit, staff interviews revealed that C1 and C2 are roommates and friends. Staff stated that C1 and C2 have not had issues in the past. Interview conducted with C1 during the initial visit revealed that C1 and C2 are on good terms now and that it was the first and only time C2 pushed C1. C1 did not know why C2 pushed C1. C1 stated that there are no issues with C2 and that C2 paid for C1’s hospital bill. Interview conducted on 08/28/2024 with Assistant Administrator revealed that C2 moved out of the facility in November 2023 and that C1 has a new roommate. During today’s visit, the LPA conducted an interview with C1, and C1 did not voice any issues or concerns. The information obtained during the investigation did not include evidence sufficient to corroborate the allegation, as interviews revealed that C1 and C2 did not have a history of fighting or arguing. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed Unsubstantiated at this time.

Exit interview conducted. A copy of the report was issued.