Senior Care Records.

Complaint Investigation Report

Pioneer Home, Van Nuys08/10/2023Licence 198203050

Census4
Date signed08/10/2023 02:23:29 PM
The inspector’s account

It was determined that surgery would be required. On 12/15/2022, during a pre-op appointment, it was notated by the Administrator that R1's health was deteriorating since the fall occurred, as it was noted that R1 required more frequent assistance to get out of bed and to the shower. Administrator requested that R1s case worker evaluate R1's health needs as R1 may require the services of a Skilled Nursing Facility (SNF). On 12/20/2022, surgery occurred. On 12/21/2022, review of hospital notes indicated, that a Hospital social worker discussed with R1 about being discharged to a SNF. R1 agreed with the social worker to be relocated to a SNF. On 12/22/2022, the social worker informed the Administrator that R1 will be discharged to a local SNF. R1 did not return to this facility. Based on information obtained during the course of the investigation, the department does not have sufficient evidence to confirm this allegation occurred. Therefore the allegation that staff will not allow resident to return to the facility is deemed Unsubstantiated at this time.

Exit interview conducted and copy of the report issued to Administrator.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction