Complaint Investigation Report

It was further alleged that facility is not following COVID-19 screening protocols. Upon entering the facility, the LPA was screened at the door and temperatures were taken by Staff. Additionally, LPA’s observed a Home Health nurse coming into the facility at approximately 9:45am. LPA record review revealed that the Home Health nurse had not signed into the visitor’s log showing that they had been screened for COVID-19. During staff interviews, staff reported that they were busy and had forgotten to have nurse sign in. Based on interviews and record review, the allegation of “facility is not following COVID-19 screening protocols” is deemed Substantiated at this time.

Citations Issued. See LIC 9099D. Appeal Rights discussed. Exit interview conducted and copy of the report emailed to Administrator.