Complaint Investigation Report

LPA interview with the staff revealed they recently had a visit from an outside agency who observed Staff 1 (S1) and Staff (S2), not wearing a mask while working with the residents. Based on information gathered throughout the course of the investigation, the Department has sufficient evidence to determine that facility staff were not using face coverings at all time while inside the facility. Therefore, the above allegation that COVID-19 masking protocols are not being followed is deemed SUBSTANTIATED at this time.

Citations Issued. See LIC 9099-D. Appeal Rights discussed and copy of report issued to Administrator.