Facility Evaluation Report

An Informal Conference was conducted today in the Woodland Hills Adult and Senior Care Regional Office. The purpose of this Informal Conference is to discuss deficiencies cited during the period of 2025 and 2026 as well as concerns arising from case management deficiencies.

Present at today's meeting included the Licensee (All Star Living Inc.) Satenik Alajanyan, Yasir Amir, and Estelita Agpada, Licensing Program Manager (LPM) KaSandra Lopez and Licensing Program Analyst (LPA) Sandra Urena.

The informal conference process was explained to the Licensee. The Licensee was informed that this Informal Conference is a part of the administrative action process and that further citations may result in a Non-Compliance Conference, which could lead to a referral for Administrative Review by the Department’s Legal Division for possible Administrative Action.

Operating overcapacity and having 7 residents when only fire department cleared for 6 residents of which civil penalty was issued, a resident eloping which resulted in found wandering in the streets and picked up by LAFD, staff not having current CPR and medication training, residents not having pre-admission appraisals, two citations related to reporting requirements, staff administering unprescribed medications to resident, medication review that resulted in inconsistency on how medications are prescribed and the amount of medication remaining, cockroaches observed in kitchen and pantry, and facility telephone number not being available for family use. Continues on LIC 809C...