Complaint Investigation Report

Facility staff did not treat resident with dignity and respect.

On the allegation that Facility staff did not treat the resident with dignity and respect, it is the concern of the RP that R1 is being yelled at by facility staff, consequently violating the R1’s personal rights. To investigate the allegation, LPA Urena conducted records review, and interviews. Per the records review, R1 left the facility in mid-March. The facility’s designated staff Yasir Amir reported that R1 left the facility to live with friends. Per the RP’s interview, the R1 reported that they were at another facility, but did not know the name of the facility, only the address. The address provided by the R1 did not match the address of the All Star Living Inc. facility at the time of the complaint. The LPA was unable to interview the R1.

Although the allegation may have happened or is valid, based on the interviews, observation, and record review, there is not sufficient evidence to prove that the alleged violation did or did not occur at the All Star Living Inc. facility, therefore the allegation is Unsubstantiated at this time.

No citations were issued. Exit interview was conducted and a copy of the report was issued.