Facility Evaluation Report

Licensing Program Analysts (LPA's) Brian Balisi and Martha Arroyo conducted a subsequent complaint visit to investigate the allegations list above. During today’s visit, LPA met with staff and explained the reason for the visit. Administrator Lala Soghomonyan was contacted , but they stated they were unable to be at the facility until the afternoon. Licensee Sarkis Dovlatyan was contacted and stated they were unable to be at the facility until the afternoon, but will contact Lala to ensure they are able to be present .

At approximately 10:05 a.m., the LPAs conducted a physical plant tour and observed that paper towels were not available for resident use in either the bathroom or the kitchen. Additionally, laundry detergent was not readily accessible. Interviews with residents revealed that they have requested certain items, including laundry detergent, from the Administrator; however, the requested items had not been provided and as a result, residents have been unable to do their laundry for approximately one week.

The following deficiencies were cited from the Title 22 California Code of Regulations. (See LIC 809-D). Failure to correct the deficiencies may result in additional civil penalties.

Administrator contacted LPAs at approx 01:57 p.m. and stated they were unable to be onsite during the visit, but stated staff will sign in their place. Licensee stated they were unable to be onsite. LPA conducted exit interview with Licensee over the phone along with staff onsite, appeal rights discussed, and a copy of this report issued.