Senior Care Records.

Complaint Investigation Report

Age Well Assisted Living Facility, Van Nuys02/01/2022Licence 197608986

Census6
Date signed02/01/2022 03:19:53 PM
The inspector’s account

197608986-2-1-2022-29-AS-DPEA-CBATFE-20220203134126

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD. #250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/25/2022 and conducted by Evaluator Brian Balisi

COMPLAINT CONTROL NUMBER: 29-AS-20220125144508

Staff moved resident to another home without consent

Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced complaint investigation for the above allegations. LPA met wtih Assistant Administrator Dinah Pasco and explained the reason for the visit.

Regarding the above allegation, it was alleged facility staff moved resident to another home without consent and Staff is withholding resident's mail. Based on the interviews conducted and records reviewed, LPAs confirmed R1 had never resided at this facility.

Based off the information obtained, the allegation is deemed unfounded at this time. A finding of unfounded means that the allegation is either false, could not have happened, and/or is without a reasonable basis. Exit interview conducted and a copy of this report was reviewed and issued.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction