Senior Care Records.

Complaint Investigation Report

Residences at Royal Bellingham, the, Valley Village07/13/2022Licence 197608129

Census80
Date signed07/14/2022 05:26:40 PM
The inspector’s account

197608129-7-14-2022-29-AS-JAPL-CJHNRN-20220922104149

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD. #250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/05/2022 and conducted by Evaluator Teresa Camara

COMPLAINT CONTROL NUMBER: 29-AS-20220705153455

Facility has video cameras in resident room

Licensing Program Analyst (LPA) Teresa Camara conducted an unannounced initial complaint investigation at the facility. LPA met with Executive Director (ED) Lito Vitug and explained the reason for the visit.

LPA arrived at the facility at 10:25 a.m. and observed video feed of cameras in the following locations: front door, back entrance, lobby area, front desk area, and two medication rooms. LPA interviewed the ED at 10:48 a.m. who stated there are no operable cameras in the hallways or facility perimeter and there are no cameras placed in any residents' rooms. At 3:23 p.m. LPA toured the room of Resident 1 (R1) and found no evidence of cameras in R1's room.

Based on LPA's observations, the above noted allegation is deemed Unsubstantiated at this time. Exit interview conducted and report issued via email to the ED.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction