Senior Care Records.

Facility Evaluation Report

Glen Park at Valley Village, Valley Village10/15/2025Licence 197603165

Capacity100
Census48
Date signed10/15/2025 02:42:18 PM
Name of licensing program analystQuoc Huynh
Name of licensing program managerKristin Heffernan
The inspector’s account

Licensing Program Analyst (LPA) Quoc Huynh conducted an unannounced Case Management visit in conjunction with Complaint # 29-AS-20250818182949. The LPA arrived at 1:23PM and met with Office Manager Leticia Flores. Entrance Interview conducted.

Beginning at 1:33PM, the LPA and the LVN conducted a brief safety check tour, and no immediate concerns were observed.

On 08/01/2025, Resident #1 (R1) eloped through the front door of the facility at 5:01PM. Between 8:50PM and 9:15PM, the Office Manager, Assistant Administrator (AA), and LVN were notified and returned to the facility. Shortly after arriving, Los Angeles Police Department (LAPD) contacted the facility and notified them that LAPD had found a missing resident and was transported to St Joseph’s hospital for evaluation.

Community Care Licensing (CCL) did not receive notification of this incident until 08/18/2025, when a Complaint report was received. LPA Huynh requested an Unusual Incident Report (UIR) from the AA who provided the LPA with the report via email on 08/28/2025.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction