Complaint Investigation Report

In addition, further records review revealed that R1 was visited by physicians at the facility beginning November 2019 up until time R1 relocated from this facility. LPA review of facility appointment calendar revealed that residents in care appear to be attending their appointments in a timely manner for the time period reviewed at this time. LPA interview with (10) residents revealed that most do no recall ever missing a medical appointment , but in the past, if they were ever to miss an appointment most remembered appointments would be rescheduled in a timely manner. Based on information obtained during today's and previous visits, the department does not have enough evidence to support the allegation listed above. Therefore the allegation that Facility did not follow up with R1's doctor appointment has been deemed UNSUBSTANTIATED at this time.

Exit interview conducted. Report issued and sent via Email.