Complaint Investigation Report

The last 60-day physician visits for resident R3 were on 10/19/23, 11/9/23, 12/14/23 and 2/23/24. R3 was seen by physician on 2/23/24 after 72 days. Based on the information obtained, this allegation is deemed Substantiated at this time.

Regarding the allegation: Facility is not adhering to resident(s) Admission Agreement(s): It was alleged that this facility was not adhering to resident(s) Admission Agreement as it states that the facility shall ensure the resident(s) remain under the care of a physician at all times and is examined by the primary care physician at least once every 60 days, or more often if required by the resident's individual health care plan. Based on records review and interview conducted with Administrator, it was confirmed that three (3) out of four (4) residents were not seen by a physician at least once every 60 days. Facility did not adhere to residents admission agreement as three (3) out of four (4) residents were not examined by their primary care physician at least once every 60 days. Based on the information obtained, this allegation is deemed Substantiated at this time.

Per the California Code of Regulations (CCR), Title 22, the following deficiencies were cited: (Refer to LIC 9099-D). Exit interview conducted. A copy of the report was provided.