Complaint Investigation Report

Resident's responsible party was not informed of a change in resident's care.

It was alleged that the R1’s responsible party was not informed that R1 was prescribed an antidepressant when placed to this facility. To investigate this allegation, LPA conducted an interview with the Administrator and two (2) staff members and was informed that the facility always follows doctor’s orders. In addition, two (2) staff members also informed LPA that R1 was not prescribed antidepressant upon admission and a copy of all prescribed medications were provided to R1’s responsible party. Moreover, LPA conducted review of R1’s Centrally stored Medication and Destruction Records (CSMDR) and did not observe R1 being prescribed with an antidepressant. Therefore, based on interviews and record reviews this allegation is deemed Unsubstantiated at this time.

Facility mismanaged resident's medications.

It was alleged that the facility received an order for R1’s doctor for a new prescription, Citalopram 10MG, and did not notify R1’s responsible party. To investigate this allegation, LPA conducted an interview with the Administrator and two (2) staff members, and all parties interviewed denied the above allegation. Two staff members interviewed denied ever receiving and or administering that medication to R1. Moreover, LPA conducted review of R1’s Centrally stored Medication and Destruction Records (CSMDR) and did not observe R1 being prescribed Citalopram upon admission nor thereafter. Therefore, based on interviews and record reviews this allegation is deemed Unsubstantiated at this time.

Exit interview conducted and copy of this report signed and issued.