Senior Care Records.

Complaint Investigation Report

Sunrise at Sterling Canyon, Valencia09/14/2022Licence 197603807

Census126
Date signed09/14/2022 10:11:57 AM
The inspector’s account

Interviews with nine (9) out of twelve (12) residents, revealed that the facility staff checks them frequently (every 2 hours) and they feel very safe living in this facility.

In addition, LPA conducted an interview with R1’s Power of Attorney (POA) on 08/05/22 and was informed that R1 used alcohol all the time and became addicted. Interview with POA revealed that during the fall incident, R1 was intoxicated. POA stated: “I don't think Sunrise has caused anything. The facility does a great job and I don't blame them at all."

Based on information obtained through interviews and document review this allegation is deemed Unsubstantiated.

Exit interview conducted and copy of report emailed to the Administrator.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction