Complaint Investigation Report

Regarding the allegation that Residents are not being provided medication, LPA interview with the Resident Care Director on 07/01/21 at 10:00 and today at 11:00 AM, revealed that she did not receive any report that a resident missed or not being provided a medication. She admitted however, that there was some delay in some cases but there was no resident missed any medication. LPA's interview with three (3) medication technician on 07/01/21 between 10:45 AM to 2:00 PM, confirmed that they did not miss any medication to any resident but delays from the allowed medication time frame were inevitable but on a very limited basis. LPA's interview with eight (8) residents also revealed that they always have their medication regularly and on time.

Based on the information gathered during this and prior visit, the allegations are deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.