Facility Evaluation Report

Licensing Program Analyst, Angela Panushkina, arrived on June 11, 2026, for an unannounced inspection to follow up on a substantiated allegation of a complaint investigation. LPA met with the Administrator, Assaad Zeid, and explained the reason for the visit.

On November 15, 2022, the Department concluded a complaint investigation regarding the following allegation: Resident sustained severe fracture while in care.

The licensee was cited for California Code of Regulation Section 87101(c)(3)(F) Basic Services.

At the time of the complaint visit on November 15, 2022, an immediate civil penalty of $500 was issued, and the licensee was informed that an additional civil penalty might be assessed based on Health and Safety Code §1569.49(f).

The Department has concluded an analysis and has determined that a civil penalty is warranted for serious bodily injury. The Welfare and Institutions Code Section 15610.67 defines serious bodily injury as “an injury involving extreme physical pain, substantial risk of death, or protracted loss or impairment of a function of a bodily member, organ, or of mental faculty, or requiring medical intervention, including but not limited to, hospitalization, surgery, or physical rehabilitation.” This is evidenced by the facility not providing proper care and supervision that resulted in a fall. Residents’ fall was directly and foreseeably caused by staff error and or omission. The pelvic fracture, surgery, and physical rehabilitation are all substantially caused by the same.