Complaint Investigation Report

miscommunication among the staff members, the family was not notified regarding this incident until 08/05/2022. Although, R1's family was verbally informed about the incident, no written report was send to the responsible party, timely. Moreover, on 08/26/22, the Department received another incident regarding R1's elopement which was, again, undetermined how R1 got out from the community. Therefore, based on this information, both allegations: Staff did not inform responsible party of an unusual incident and Staff did not prevent resident from wandering away from facility are Substantiated.

An exit interview was conducted, appeal rights explained and a copy of this report given to Cynthia Drachenberg, Executive Director.