Complaint Investigation Report

To resolve the matter, the ED, along with corporate representatives, offered R1 a monetary gift card so that R1 could replace the missing items. The gift card was accepted. Interviews with other residents indicated they had not experienced missing items and would report it to staff if that occurred. Although some of R1’s belongings were reported missing, evidence suggests R1 often misplaced items throughout the facility, and some were later recovered. In good faith, the ED provided a gift card for replacement of items. Based on the information obtained and interviews conducted, there is insufficient evidence to substantiate the allegation. Therefore, the allegation is deemed Unsubstantiated at this time.

Exit interview conducted and copy of report provided to the ED.