Complaint Investigation Report
Based on record review and interviews, there is enough information to verify the allegation. Therefore, the allegation is SUBSTANTIATED at this time.
It was alleged that staff are not adequately trained and do not have training documents in their personnel file. To investigate the allegation, on 07/17/2024 LPA requested pertinent documents at 11:00 AM and interviewed one (01) staff from 11:00 AM to 11:45 AM. A review of the facility’s files revealed that Staff #2 (S2), S3 and S4 did not have the required training documentation on file to provide the necessary care and supervision.
Based on record review, there is enough information to verify the allegation. Therefore, the allegation is SUBSTANTIATED at this time.
Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 9099-D):
No other health and safety hazards noted during the visit.
Exit interview conducted. Copy of this report issued.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction