Senior Care Records.

Complaint Investigation Report

Wyngate Villa Gardens, Tujunga08/09/2022Licence 197610099

Census52
Date signed08/09/2022 01:59:03 PM
The inspector’s account

It is alleged that the facility did not report the AWOL incident to licensing or the law enforcement. LPA interviewed the administrator in addition to checking to see if an incident report was received regarding R1 leaving the facility from 11:30-12pm. LPA found that an incident report was sent in to Community Care Licensing regarding R1 leaving the facility and that law enforcement was also contacted regarding R1 leaving the facility on 8/3/22. Based on the information obtained through interview and record review this allegation is deemed Unsubstantiated at this time.

Staff will not allow resident to return to facility

It is alleged that the facility refuses to accept R1 back from the hospital. LPA conducted an interview with the administrator and hospital staff regarding this allegation. Information from interviews reveal that Verdugo Hills Hospital wants to discharge R1 to the facility but that R1 still does not want to come back to the facility. Administrator stated they would accept R1 back to the facility if they wanted to come back but they can't force R1 to come back if they don't want to be at the facility. Based on the information obtained through interviews this allegation is deemed Unsubstantiated at this time.

Exit interview conducted. Copy of report issued.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction