Complaint Investigation Report

197609683-10-6-2022-31-AS-MVAO-CKZSUP-20221109131129

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/21/2021 and conducted by Evaluator Tuesday Cabiness

COMPLAINT CONTROL NUMBER: 31-AS-20211021111535

Licensing Program Analyts (LPAs) Tuesday Cabiness and Tihesha Smith conducted a subsequent visit to deliver the final findings of the allegation mentioned above. LPA(s) met with Co-Aministrator Rod Stinson and Facility Manager Gio Monico, who were informed the reason of the visit. The following was determined:

It was alleged that resident being bullied by staff. On 10/22/2021 and 10/06/2022, from various times, ranging from 10am to 2pm, LPA conducted interviews with the complainant, other residents and facility staff. Information obtained through those interviews, revealed there were no witnesses to corroborate resident was bullied by staff. Although it was previously reported resident was being bullied by staff, during today's visit, interviews revealed, that there are no issues with staff or residents. Based on interviews, there is a lack of supportive evidence to support the allegation, therefore the allegation is UNSUBSTANTIATED at this time.