Complaint Investigation Report

During the course of the investigation, Auditor Prasad obtained the facility’s financial information to conduct Solvency Audit to ensure Licensee is in compliance with the regulatory requirement to have an adequate financial plan to ensure sufficient income to cover operating expenses of the facility. Auditor Prasad requested and obtained financial information of the facility from August 2024 to August 2025.

Auditor Prasad’s audit revealed that the financial records provided had shown low and inadequate Cash Reserves and the Licensee did not have adequate cash reserves to cover any unforeseen expenses.

Based on the information gathered during the course of the investigation, the allegation is deemed substantiated at this time.

Citation issued, appeal rights explained and given.

Exit interview conducted. Copy of this report issued.