Complaint Investigation Report

Regarding the allegation that Staff do not treat resident with dignity and respect, it was alleged that staff are calling R1 names. LPA's interview with five (5) residents or more than 10% of the current census today between 11:00 AM to 1:00 PM revealed that five (5) of five (5) residents believe that the staff are respectful and did not experience nor witness being called names by any staff of the facility. LPA's interview with Resident #3 (R3), R1's roommate for one and a half year (1 1/2) years revealed that R3 did not witness any staff calling R1 name when they were together in their room.

Based on the information gathered during this visit, the allegations are deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.