Complaint Investigation Report

LPA’s interview with R1 today at 11:19 AM revealed that R1 did not directly hear any staff talking to or about R1 but heard it over the speaker on the wall and the Television on R1's room. LPA did not observe any speaker on the wall nor a hidden camera nor a bug in R1's room. LPA's interview with the Assistant Administrator today at 1:12 PM revealed that this is an ongoing thing with R1 that whenever R1 goes to the hospital or anywhere else outside of the facility such as mental health clinics or the like.

Regarding the allegation that Staff do not ensure resident has privacy in their bedroom, it was alleged that staff put a “bug by the end table and can tell what R1 was reading and they have a microphone and cameras in R1's room. LPA's observation today revealed that there was no speaker on the wall, no microphone or any camera's installed in R1's room. LPA's interview with the Administrator today confirmed that the facility doesn’t install any microphone, "a bug" and/or camera in R1's room. LPA's record review today also revealed that R1 had a mental health condition that causes paranoia.

Based on the information gathered during this visit, these allegations are deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.