Complaint Investigation Report

The next morning R1 was brought back to the facility by law enforcement. A review of R1's physician report and Needs and Appraisal show that R1 is able to leave the facility unassisted. Facility stated that they will have R1 reassessed to see if there is a change in condition. Based on the information obtained through interviews and documentation this allegation is deemed Unsubstantiated at this time.

Resident's hygiene and grooming needs not being met while in care

It is alleged that R1's hygiene and grooming needs are not being met. LPA conducted interviews with facility staff and R1 from 9:15-10:15am regarding this allegation. LPA reviewed R1's physician report and needs and service plan from 10:15-10:45am. Information obtained from interviews and record review show that R1 does not need assistance with hygiene and grooming. Facility has agreed for R1 to be reassessed to see if their care needs have changed. Based on the information obtained this allegation is deemed Unsubstantiated at this time.