Complaint Investigation Report

Based on records reviewed, and interviews conducted, the preponderance of evidence standard has been

met, therefore, the above allegation is found to be SUBSTANTIATED. Health and Safety Code, Division 2,

Chapter 13, Section 1796.12(n) is being cited on the attached LIC 9099D.

EA advised that only non-medical services can be provided by HCAs and provided a copy of Department of

Social Services Fact Sheet for Medical Services to Majocyline Handel. EA advised that all HCAs must stop any medical services being provided effective 1/16/25. Additionally, Majocyline Handel stated the advertising for Amity In-Home Care Services will be updated to reflect non-medical care being provided.

EA Chan concluded the visit with an exit interview and provided a copy of this report along with appeal rights to Majocyline Handel.