Senior Care Records.

Complaint Investigation Report

Silverado Rolling Hills, Torrance08/19/2022Licence 198320131

Census29
Date signed08/19/2022 03:02:58 PM
The inspector’s account

On 8/19/2022 LPA Randle interviewed Administrator Tierre Thornton (SI) she provided statements that she is unaware of any physical hitting or altercations between any residents and staff inclusive of (R1) subject of the complaint. LPA interviewed S1- S7 all stated they had not witnessed any physical hitting or altercations between any residents and staff inclusive of resident (R1) nor had any residents reported being hit or abused by staff to any staff member or administrator. LPA interviewed R1, R1 confirmed the allegation however stated she could not identify who hit her by seeing in-person or by photograph when asked by LPA. LPA attempted to interview other residents however do to residents medical issues not able to gather comprehensible information regarding allegation.

LPA concluded interviews with resident and staff and reviewed records. Based on interviews and records reviewed, the preponderance of evidence standard has not been met, therefore the above allegation is found to be UNSUBSTANTIATED.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

Exit interview held. A copy of the report was provided to Administrator Tierre Thornton

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction