Complaint Investigation Report

The investigation revealed the following: Regarding the allegation "Staff did meet resident's dietary needs,” it is being alleged that although staff has been informed multiple times that R1 does not eat pork, staff is serving pork to R1. Interviews conducted indicate the following: staff is aware of the dietary needs of the residents and considers the religious background and food habits of R1. LPA observed R1 eating beef, mash potatoes with gravy, and diced apples for lunch. Physician Report and Preplacement and Resident appraisals reveal that R1 is on a special diet and does not eat pork. LPA observed a photo of the meal that R1 stated was pork but confirmed it to be chicken adobo. Based on the interviews, record review, and observations, the Department found no evidence to support the allegation mentioned above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, as a result, the allegation is Unsubstantiated.

An exit interview was conducted, and a copy of the Complaint Report was provided to Caregiver Carmelita Bonifacio.