Complaint Investigation Report

The investigation revealed the following:

Allegation: Staff do not afford resident dignity in their relationship.

LPA interviewed staff (S1-S8) and residents (R1-R7). regarding allegation listed above. All interviewed denied the allegation including R1. During the course of the investigation, LPA was unable to find any documents or witnesses supporting the allegation above. LPA reviewed a copy of the admissions agreement including general policies and guidelines, communications – information services and member code of conduct among other topics given to each resident upon admission to the facility.

All staff of the and residents denied the allegation and stated there were no issues or concerns about the facility staff not affording residents dignity.

Based on information gathered, the department did not find sufficient evidence to support the allegation. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations, did or did not occur, therefore the allegation is Unsubstantiated .