Complaint Investigation Report

Allegation: Staff threatened a resident with eviction.

The details of the complaint alleged that administrator threatened a resident with eviction.

During the records review, LPA Iniguez reviewed the Special Incident Report (SRI) or LIC 624 on the completed file. LPA observed that there have been no eviction notices in the past two months.

During an Interview with the Administrator (A#1), she stated that she has never been hostile toward a resident’s family, PO, or representative and has never threatened to evict a resident in care.

During interviews with residents (R#1-R#6), (6) out of (6) stated that they have never been treated with hostility by the facility administrator toward them and their family members, POA, and representatives, and they have never been threatened with eviction.

During interviews with staff (S#1-S#6), (6) out (6) stated that the facility administrator has never been hostile towards the resident’s family, POA, or representatives, and she has never threatened a resident with eviction.

Allegation: Staff do not properly maintain the facility.

The details of the complaint alleged that facility is not properly maintained by staff.